Refund and Cancellation Policy

Our terms for refunds and cancellations

Last Updated: January 2025


1. Introduction

This Refund and Cancellation Policy explains the terms and conditions for refunds, cancellations, and returns for services purchased on the RequireHire Platform.

2. General Refund Policy

Refund Eligibility

Refunds may be granted in the following circumstances:

  • Technical issues preventing service access
  • Duplicate charges or payment errors
  • Non-delivery of purchased services
  • Service not as described

Refund Processing Time

Total Timeline: Up to 15-20 business days from request to account credit.

3. Cooling-Off Period

Full refund available if cancelled within 7 days of purchase for most services.

4. How to Request Refund

Email: refunds@requirehire.com

Subject: "Refund Request - [Order ID]"

Include: Order ID, date of purchase, reason for refund

5. Contact Information

Refunds: refunds@requirehire.com

Support: support@requirehire.com

Phone: +91 [Phone Number]

Address: Shivam Vihar Colony, Anisabad, Patna, Bihar 800002, India