Refund and Cancellation Policy
Our terms for refunds and cancellations
Last Updated: January 2025
1. Introduction
This Refund and Cancellation Policy explains the terms and conditions for refunds, cancellations, and returns for services purchased on the RequireHire Platform.
2. General Refund Policy
Refund Eligibility
Refunds may be granted in the following circumstances:
- Technical issues preventing service access
- Duplicate charges or payment errors
- Non-delivery of purchased services
- Service not as described
Refund Processing Time
Total Timeline: Up to 15-20 business days from request to account credit.
3. Cooling-Off Period
Full refund available if cancelled within 7 days of purchase for most services.
4. How to Request Refund
Email: refunds@requirehire.com
Subject: "Refund Request - [Order ID]"
Include: Order ID, date of purchase, reason for refund
5. Contact Information
Refunds: refunds@requirehire.com
Support: support@requirehire.com
Phone: +91 [Phone Number]
Address: Shivam Vihar Colony, Anisabad, Patna, Bihar 800002, India